Terms and Conditions of Booking

When placing a booking or accepting a place at Harrogate Gymnastics the following terms and conditions apply.

Booking

i Bookings should be made in advance either via email, over the phone, or in person

ii Recreation classes run 41 weeks of the year and the monthly payment is based on 41 weeks averaged across 11 equal monthly payments.

iii Squad classes include 12 weeks unpaid covering for cancellations, and closures due to Holidays.

iv Members must adhere to the member’s/visitors policies and/or relevant handbook.

v Making a booking with Harrogate Gymnastics is regarded as acceptance of our terms and conditions.

Recreation Gymnastics Classes / Camps / Gymnastics Squad Classes / Parties

i All Pay monthly classes are booked until we receive written notice of withdrawal (the notice period is one month).

ii Payment must be received before the 1st of each month.

iii If payment has not been received prior to the child’s first class of the month, Harrogate Gymnastics reserves the right to refuse entry.

iv Sessions missed due to sickness or holidays will not be refunded.

v Harrogate Gymnastics reserves the right to offer your place to another child if no payment has been made.

vi A deposit of £50 is required at the time of booking a party.

vii Party balances are due in full on or before the date of the party.

viii Payment of camps or other holiday activities is required at the time of booking. 

Methods of Payment / Fees

i Harrogate gymnastics accepts payments via cash, card, bank transfer, or direct debit where possible.

ii The amount to be paid by you will be detailed to you at the time of booking.

iii If an account is more than three months in arrears then no new bookings will be accepted until the outstanding invoices have been paid.

Booking Confirmation

i All bookings will be confirmed by email.

ii Please ensure that you give a valid email at the time of booking otherwise Harrogate Gymnastics will not be able to send an invoice/receipt and confirm the booking.

iii Upon receiving an invoice/receipt you must check that the information contained within it is correct. Should any information be incorrect Harrogate Gymnastics must be notified so that any required reasonable changes can be made.

iv Should you not receive an invoice/receipt please contact Harrogate Gymnastics so that one can be sent to you.

v Invoices are not considered confirmation of booking until payment has been made in full.

Cancellations

i Cancellations must be made in writing one month in advance.

ii Payment is required where notice of cancellation did not meet the required period and the required form.

iii Refunds will not be given where notice of cancellation did not meet the required period and the required form.

iv Should a class need to be cancelled by Harrogate Gymnastics for any reason, a replacement class will be offered.

v Refunds will not be given for children unable to attend a replacement class.

vi Harrogate Gymnastics is not liable for any costs incurred as a result of a cancellation.

vii Cancellations for camps and holiday activities must be made in writing no later than 48 hours in advanced. Cancellations with less than 48 hours notice will still be chargeable, and non-attendance with no cancellation will still be chargeable.

Personal Property

i Parents are encouraged to label personal belongings with the child’s name.

ii Harrogate Gymnastics nor any of it’s staff accept liability for the loss or damage of personal/valuable property brought to the venue .

Complaints Procedure

i Our complaints procedure is set out on our website and can be accessed using the following link: https://www.harrogategymnastics.co.uk/grievance-procedure/

ii Complaints, compliments, or suggestions can be made in person or via email or phone call as set out in our Grievance Procedure.

Liability

i All reasonable endeavours have been made by Harrogate Gymnastics to avoid injuries being suffered by those attending any classes, camps, parties, or any other activity held at the venue. Due to the nature of some of the activities undertaken by attendees there is an inherent risk of injury for those participating in any classes, camps, parties, or any other activity held at the venue.

ii By making a booking you are confirming that you are the parent or guardian of the child or children that is the subject of the booking.

Chloe Carey,

Director

Last updated January 2019